FAQ
About 3CHIC
1. What is 3CHIC?
3CHIC is a modern living brand creating thoughtfully designed objects that bring beauty, functionality, and calm to everyday spaces. Every product is designed to belong seamlessly in your home, workspace, or wherever life happens.
2. What makes 3CHIC different from other home accessory brands?
At 3CHIC, we believe everyday objects should be both functional and beautiful. Rather than creating purely utilitarian accessories, we create products that blend naturally into modern interiors while enhancing everyday routines. Our philosophy is simple: thoughtful design that feels at home anywhere.
3. Where are 3CHIC products designed and made?
All 3CHIC products are thoughtfully designed and proudly made in the United Arab Emirates.
Products
4. What is The Settle Collection?
The Settle Collection is our signature range of thoughtfully designed phone and device stands created to support everyday moments. Whether you're working, reading, watching, or charging your device, each piece combines functionality with timeless design.
5. Which phones are compatible?
Our phone stands are compatible with most modern smartphones, including iPhone, Samsung Galaxy, Google Pixel, and many other Android devices, with or without most protective cases.
6. Do I need to remove my phone case before using a 3CHIC stand?
No. Most 3CHIC phone stands are designed to work with phones both with and without standard protective cases. Please refer to the product page for compatibility details.
7. Can I use the stand in both portrait and landscape mode?
Selected products within The Settle Collection support both portrait and landscape viewing. Please refer to the individual product page for compatibility and recommended use.
8. Can it hold tablets?
Selected products within The Settle Collection are designed to support tablets. Please refer to the individual product page for compatible device sizes.
9. Where can I use my 3CHIC stand?
Our products are designed to fit naturally into everyday life. Whether on your work desk, bedside table, kitchen counter, coffee table, or sofa, they provide a stable and elegant place for your device.
10. What materials are used?
We carefully select quality materials that offer durability, stability, and a refined finish. Material specifications for each product are listed on the individual product page.
Orders & Shipping
11. Where do you ship?
We currently deliver across the United Arab Emirates and are working towards expanding to more regions. Please refer to our Shipping Policy for the latest delivery information.
12. How long does shipping take?
Orders within the UAE are typically delivered within 3 business days. Delivery times may vary during public holidays or peak periods.
13. How much does shipping cost?
Shipping is included in the price of all products delivered within the United Arab Emirates.
14. Can I return my order?
We do not offer refunds. Exchanges are available only if you receive a faulty, damaged, or incorrect item. Please refer to our Refund & Exchange Policy for full details.
15. Which payment methods do you accept?
We accept secure online payments using major credit and debit cards, along with the payment methods available during checkout.
Care & Support
16. How do I clean my product?
Simply wipe your product with a soft, slightly damp microfiber cloth. Avoid abrasive cleaners, harsh chemicals, or prolonged exposure to excessive heat.
17. Are your products suitable as gifts?
Yes. Every 3CHIC product is thoughtfully designed to make a meaningful gift for birthdays, housewarmings, holidays, corporate gifting, and other special occasions.
18. Do you offer corporate gifting?
Yes. We work with businesses looking for premium gifts for clients, employees, events, and special occasions. Visit our Corporate Gifting page or contact us to discuss your requirements.
19. Are your products sustainably made?
We believe in creating products that are made to last. By focusing on thoughtful design, durable materials, and timeless aesthetics, we encourage fewer, better purchases that remain useful for years.
20. How can I contact 3CHIC?
You can contact our team through our Contact page or by emailing care@3-chic.com. We'll be happy to help with product enquiries, orders, exchanges, or corporate gifting.
Buying Guide
21. Which phone stand is best for working from home?
The ideal phone stand depends on how you use your device throughout the day. Whether you're taking video calls, following recipes, reading, or watching content, The Settle Collection is designed to provide stability while complementing modern living spaces.
22. What makes a good gift for someone who works from home?
Thoughtfully designed everyday essentials make memorable gifts. Premium phone stands, desk accessories, and modern living objects are ideal for remote workers, students, entrepreneurs, and anyone who appreciates functional design.
23. Why choose a premium phone stand?
A premium phone stand offers more than basic support. Better materials, refined craftsmanship, thoughtful design, and lasting durability create an object you'll enjoy using every day while enhancing your workspace or home.