Privacy policy

Privacy Policy

Celestial Group FZC LLC

3CHIC — Designed to belong.

Last updated:01-Jul-2026

At 3CHIC, we think about this stuff more than is probably necessary. That includes how we look after your information. This Privacy Policy explains what we collect, why we collect it, and the choices you have. We keep it as clear and human as everything else we make.

This policy applies to [www.3-chic.com] (the "Site") and is operated by Celestial Group FZC LLC ("3CHIC", "we", "us", or "our").

 

 

1. Information We Collect

We only collect what we need to serve you well. Depending on how you use the Site, this may include:

  • Identity and contact details — your name, email address, phone number, billing and shipping address.
  • Order information — products purchased, order value, and order history.
  • Payment information — handled securely through our payment provider (see Section 4). 3CHIC does not store your full card details.
  • Account information — login details and preferences, if you create an account.
  • Technical and usage data — IP address, browser type, device information, and how you interact with the Site, collected through cookies and similar technologies (see Section 6).
  • Communications — messages you send us through email, contact forms, or customer support.

 

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your order, account, or enquiries.
  • Provide customer support and handle returns or refunds.
  • Send you marketing and newsletters, where you have opted in (you can unsubscribe at any time).
  • Improve the Site, our products, and your experience.
  • Meet our legal, tax, and regulatory obligations.

We never collect or use your information without a clear reason. Nothing is added without purpose.

 

 

3. Protection of Your Information

We take the security of your information seriously and apply appropriate technical and organisational measures to protect it.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

While we work hard to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

 

4. Payments

If you make a payment for our products or services on our Site, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

Payments are processed securely through approved third-party payment providers. 3CHIC does not store full payment card information on its servers..

Multiple shipments may result in multiple postings to the cardholder's monthly statement.

 

 

5. Sharing Your Information

We share your information only with parties that help us run our business and serve you, including:

  • Payment processors, to complete your transactions.
  • Logistics and delivery partners, to fulfil your orders.
  • Service providers who support our website, analytics, and marketing.

We require these parties to handle your information securely and only for the purposes we specify.

Third-party advertising: Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies to understand your interests and deliver advertisements tailored to those interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy.

 

 

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

 

7. Cookies

We use cookies and similar technologies to keep the Site working, remember your preferences, understand how the Site is used, and improve your experience. You can control or disable cookies through your browser settings, though some features of the Site may not function properly as a result.

 

 

8. Your Choices and Rights

You may:

  • Access, update, or correct your personal information.
  • Request deletion of your information, subject to our legal obligations.
  • Opt out of marketing communications at any time using the unsubscribe link or by contacting us.

To exercise any of these, contact us using the details in Section 11.

 

 

9. Age of Consent

Customers who are minors / under the age of 18 shall not register as a user of the Site and shall not transact on or use the Site (the age of consent is as per the applicable law).

 

 

10. Governing Law and Country of Domicile

The United Arab Emirates is our country of domicile.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

3CHIC will NOT deal with or provide any services or products to any of the OFAC (Office of Foreign Assets Control) sanctioned countries, in accordance with the law of the UAE.

 

 

11. Changes to This Policy

The website policies and terms & conditions may be changed or updated occasionally to meet our requirements and standards. Customers are encouraged to frequently visit these sections to stay updated about changes to the website. Modifications will be effective on the day they are posted.

 

 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

Celestial Group FZC LLC

Business Centre, Sharjah Publishing City Free Zone,
Sharjah, United Arab Emirates

Trade License No: 4430192.01

Email: care@3-chic.com

 

 

Thank you for trusting 3CHIC.

Designed to Belong.